• Associate Employment Agreement Outline Detailed outline of items to consider for an associate’s employment agreement (terms of  employment, compensation, benefits, responsibilities, etc.).
  • Conducting Performance Evaluations, Tips for Great Evaluations, Performance  Evaluation Form and Self-Development Plan. Help employees realize their potential. Provide crucial feedback and develop goal-oriented employees. Package includes four tools.
  • Case and Treatment Plan Review™ Evaluate the frequency and amount of missed charges in your practice using this Excel Workbook.
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  • Compliance Audit Worksheet™ Calculate patient compliance rates and evaluate the impact on revenue from improved compliance using this Excel Workbook.
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  • Owner Business Management Toolkit Develop effective practice management by establishing responsibilities for each area of practice management. Includes worksheet to calculate owner management compensation.
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  • Potential New Client Caller Log and Summary™ Toolkit Track prospective client callers and determine your scheduling rate, effectiveness of advertising, and effectiveness of your receptionists with this Excel 2003 Workbook.
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  • Associate Orientation and Education Guide, Conducting Performance Evaluations,Tips for Great Evaluations, Evaluation Form, and Self-Development Plan Educate and retain career-oriented associates with long-term potential.
  • Practice Manager Hiring Protocol, Interview Procedure, Qualities of Stellar Managers, Screening and Interview Questions Successfully hire a stellar Practice Manager with long-term potential.   Package includes six tools.
  • Practice Management Position Descriptions Develop a management team that enables your practice to run smoothly in your absence. Includes descriptions for Hospital Administrator, Practice Manager, Client Care Coordinator, and Patient Care Coordinator.
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  • Position Descriptions Enhance employee performance and job satisfaction with career-oriented descriptions for Receptionists, Technicians, Veterinary Assistants, and Pet Care Specialists.
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  • Hiring Protocol, Recruitment Tools, Qualities of Stellar Receptionists, Screening & Interview Questions for Selected Qualities, Interview Procedure Develop a strategy for finding topnotch team members with long-term potential.
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  • Business Management Position Descriptions Develop a business management team that enables your practice to run smoothly in your absence. Includes descriptions for Hospital Administrator, Business Administrator, IT Manager, Facilities Manager, Financial Manager, Financial Department Staff, and Compliance Manager.
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